MABS provides technical assistance to Progressive Bank

MABS conducted a three-day technical assistance to Progressive Bank on July 7-9, 2009 to review the bank’s microfinance operations, recommend improvements in its operating processes, and provide advice on ways to strengthen its organizational structure and supervision. This is in continuation of the program’s commitment to provide continued support and assistance to its participating banks.

Based in Balasan, Iloilo, Progressive Bank Inc. has a large and promising market for microfinance, but also faces tough competition from other rural banks and non-bank microfinance institutions. In response to this, the bank implemented activities to strengthen customer relationship, improve bank image, and enhance bank supervision of employees.

MABS visited the bank’s branches and clients in Balasan and Jaro, and also discussed with its top management officials regarding branch expansion strategies and credit management recommendations.