MABS reviews RB Dipolog’s product operations

MABS conducted an operations review of TIGUM, Rural Bank of Dipolog’s microfinance loan product, on November 18-20, 2009. Based in Zamboanga del Norte, RB Dipolog offers TIGUM in its five branches located in Dipolog, Sindangan, Ipil, Pagadian, and Dapitan. The operations review was conducted in order to assess the performance and present status of TIGUM loan product, evaluate its strengths and areas for improvement in terms of policies, delivery system, and loan documentation. The operations review also included some delinquency issues and recommend steps to increase portfolio and outreach, and improve portfolio quality.

The management appreciated the timing of the operations review as the bank prepares for the opening of seven field offices in 2010. The bank is also now considering adding a housing microfinance and micro agriproducts in 2010.