USAID-MABS and MicroSave hold M-Banking Dialogue

M-Banking Dialogue

After the Mobile Money Transfer Asia-PacificConference (MMT-APAC) held on December 7-9 held in Manila, USAID-MABS and MicroSave conducted an M-Banking dialogue at the EDSA Shangri-La Hotel in Manila on December 9 and 10. Selected microfinance practioners, networks including MicroSave, MABS, Mercy Corps, MICRA and ACCION, donor-supported efforts including USAID and IFC, various third party providers including EKO from India, and Mobile Money Issuers including Safaricom’s M-PESA and Globe X-Change Inc (GXI/GCASH) participated in the dialogue.

This M-Banking Dialogue was the third that MicroSave has conducted over the past 5 years. These private dialogues allow m-banking practitioners to openly discuss issues and challenges in rolling out m-banking services to support greater access to banking services. This year’s dialogue looked at managing strategic partnerships and the implications for the business model, approaches to optimizing agent performance and optimizing the customer value proposition among other topics.