Nepal and Utiba study group takes a look at mobile phone banking services of rural banks

Delegates from Nepal Telecom, Nepal Rastra Bank, Kantipur Publications, KRS Solutions and Utiba visited the Philippines on February 14-15 to study the current mobile phone banking and mobile money services in the Philippines. The delegates were interested in how the rural banks, through the USAID-supported RBAP-MABS Program, have been implementing mobile phone banking and mobile money transfer services for their clients.
RBAP-MABS provided an orientation on the MABS program and its mobile phone banking initiative implemented by its participating rural banks in partnership with Globe’s G-XChange Inc. (GXI). MABS presented a video of Cantilan Bank’s experiences in offering m-banking services through GXI’s GCASH platform. MABS Chief of Party John Owens also shared how the idea of using mobile phone banking in the Philippines was conceptualized, the breakthroughs and milestones of offering these services, issues encountered, lessons learned, the business models practiced by the rural banks, and how to prepare financial institutions to promote mobile phone banking services for microentrepreneurs and low-income households.

Nepal study visit 1Delegates from Nepal Telecom, Nepal Rastra Bank, Kantipur Publications, KRS Solutions and Utiba visited the Philippines on February 14-15 to study the current mobile phone banking and mobile money services in the Philippines. The delegates were interested in how the rural banks, through the USAID-supported RBAP-MABS Program, have been implementing mobile phone banking and mobile money transfer services for their clients.

RBAP-MABS provided an orientation on the MABS program and its mobile phone banking initiative implemented by its participating rural banks in partnership with Globe’s G-XChange Inc. (GXI). MABS presented a video of Cantilan Bank’s experiences in offering m-banking services through GXI’s GCASH platform. MABS Chief of Party John Owens also shared how the idea of using mobile phone banking in the Philippines was conceptualized, the breakthroughs and milestones of offering these services, issues encountered, lessons learned, the business models practiced by the rural banks, and how to prepare financial institutions to promote mobile phone banking services for microentrepreneurs and low-income households.

Comprising the study group were Nepal Telecom’s Manager (for Development), Lochan Lai Amatya, and Manager for Mobile Service Directorate, Pradip Raj Upadyaya; Nepal Rastra Bank’s Information Technology Department Deputy Director, Krishna Ram Dhunju, and Banks & Financial Institutions Regulations Department Deputy Director, Ram Prasad Gautam; Kantipur Publications’ Business Bureaus Sub-Editor, Roshan Adhikari; KRS Solutions CEO Ram Kumar Sedhai; Utiba India’s Ritesh Andley, and Utiba Philippines’ Rafael Nieto.

Comprising the study group were Nepal Telecom’s Manager (for Development), Lochan Lai Amatya, and Manager for Mobile Service Directorate, Pradip Raj Upadyaya; Nepal Rastra Bank’s Information Technology Department Deputy Director, Krishna Ram Dhunju, and Banks & Financial Institutions Regulations Department Deputy Director, Ram Prasad Gautam; Kantipur Publications’ Business Bureaus Sub-Editor, Roshan Adhikari; KRS Solutions CEO Ram Kumar Sedhai; Utiba India’s Ritesh Andley, and Utiba Philippines’ Rafael Nieto.

Nepal study visit 3After the RBAP-MABS presentation, the study group proceeded to the Bangko Sentral ng Pilipinas (Central Bank of the Philippines, BSP) to meet with the Core Information Technology Specialist Group (CITSG).  The BSP’s CITSG reviews and supervises electronic money transfer platforms and electronic banking, including ATMs, internet and mobile phone banking.  The group also visited GM Bank’s other banking office (OBO) in Laur, Nueva Ecija to observe and interact with clients and customers using the bank’s mobile phone banking services.